Keep Your Network Infrastructure Functional and Secure with I.T. Service Management

As a business owner or manager, you understand the importance of having reliable and efficient IT services to support your daily operations. At Next I.T., we provide high-quality, reliable, and affordable managed I.T. services for businesses in Muskegon. 

Our team of experts provides comprehensive solutions that can help your business reduce costs, improve security, increase productivity, and more. Rest assured that your I.T. infrastructure is in good hands, when partnering with the right managed service provider. Learn more about our solutions and how we can help your small business grow.

What is Managed I.T.?

I.T. Service Management (ITSM), also known as Managed I.T., is a proactive approach to managing the internal information technology infrastructure of a business. The business relies on an I.T. service provider to support their day-to-day operations and long-term goals related to technology.

This service model involves designing, delivering, running, and improving the way I.T. services are utilized within an organization. It also includes monitoring, maintaining, and upgrading hardware and software to ensure optimal performance. 

By working with a reliable service provider, businesses can benefit from a wide range of I.T. services while leaving the technical aspects to experts. This ultimately allows them to focus on their core operations.

Managed I.T. services for businesses in Muskegon, MI.

Managed I.T. Services for Your Business

Looking for reliable managed technology services in Muskegon? Look no further than Next I.T. We are the top-rated managed service provider in Muskegon and can fully support your organization or act as an extension of your internal tech team. Learn more about what our I.T. asset management services offer.

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Your Strategic Partner

At Next I.T., we understand that technology is a critical component of any modern business. That’s why our Professional Services and Support team is committed to helping our clients leverage their technology investment for maximum ROI. We provide end-to-end support for your network environment, from planning and purchasing to installation, ongoing maintenance, and support.

Our team of experts has the experience and expertise to ensure that your technology works for you, not against you. We pride ourselves on providing personalized service to each of our clients, ensuring that we meet their unique needs and goals. Our solutions include: 

IT Planning & Budgeting

Vendor Management

Asset & Warranty Tracking

License & Subscription


I.T. service management in Muskegon, MI.

Proactive Maintenance

Downtime and data breaches can have a significant impact on your business. That’s why we offer 24×7 I.T. support with our predictive failure monitoring tool. Our tool monitors your network environment in real-time and alerts us to any failing equipment or security threats before they cause permanent damage. 

Our proactive approach ensures that potential issues are addressed before they become major problems, minimizing downtime and data loss. With our I.T. support services, you can have peace of mind knowing that your technology is in good hands, allowing you to focus on your core business operations.

Managed Backups

Workstation & Server Optimization

Firmware & Patch Update Management

Scheduled Proactive Maintenance Visits

Detailed & Updated Network Documentation

managed it service provider

Advanced Security Tools

We know that cyber threats are a real and constant danger to businesses of all sizes. That’s why we offer Advanced Security Tools as part of our managed services. Our tools are designed to protect your I.T. infrastructure from cyber-attacks, ensuring the safety and security of your sensitive data. 

We can detect and prevent potential security breaches before they cause any harm. A cyber invasion is not an option, and we are committed to providing our clients with the most robust security measures possible to keep their businesses safe. We include all of these security tools in our managed I.T. solutions:

Virtual SOC

Anti-Spam & Anti-Virus

Cisco Umbrella DNS web Filtering

Disk Encryption

Multi-Factor Authentication

Monthly Security Assessments

Dark Web Breach Assessments

Mobile Device Management (MDM)

Managed Phishing Campaigns

End User Cyber Security Awareness Training

it support muskegon mi

24/7 Support

As a top-rated VoIP provider in Muskegon, Next I.T. offers comprehensive support for your technology needs, from the desktop to the data center. Our services are designed to provide businesses with a seamless and reliable technology experience, allowing them to focus on their core operations. 

When you work with Next I.T, you gain access to our five service delivery teams, all for one flat monthly rate. Our team of experts has the experience and expertise to address any issues that may arise, ensuring that your business runs smoothly and efficiently. Our ITSM software includes the following solutions:

24/7 Support (including holidays)

Tier 1, Tier 2, & Tier 3 Engineers

Desktops, Printers, & Peripherals

Virtual & Physical Servers

On-premise & Cloud email

Firewalls, switches, & Wireless Access Points

VPN & VLAN Optimization

Phone Moves, Adds & Changes

Let Us Help You With Your Technology Needs!

michigan it services company

Why Partner with a Managed Service Provider for I.T. Solutions?

Managed I.T. services offer businesses a proactive and cost-effective approach to managing their technology needs. Partnering with the right I.T. service provider means you can reap the benefits of optimal technology solutions, ongoing support, continuous improvement, and much more, at the hands of experts.


Increased Efficiency and Productivity

Focus on your core operations while leaving I.T. issues to experts. Managed services lead to increased efficiency and productivity, as employees are not bogged down by IT issues and can focus on their core responsibilities.



Our predictable, flat-rate fee structure can help your business reduce I.T. costs. Proactive maintenance, remote support, and timely upgrades also help minimize downtime and data loss, which can save companies thousands of dollars.

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Improved Security

Implementing the latest security protocols, providing regular backups, and performing regular security assessments, can help businesses maintain strong cybersecurity. Avoid costly data breaches with the right partner.

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Access to Expertise and Resources

I.T. service providers have the expertise and resources to handle a wide range of I.T. issues. This can be especially beneficial for small or mid-sized businesses that may not have the resources to maintain an in-house I.T. department.

I.T. Service Management That Meets Your Needs

Don’t let technology challenges hold your business back. With Next I.T. as your Managed I.T. Service Provider, you can take your business to the next level.

Contact us today to learn more about our comprehensive solutions and grow your business with the right partner and technology by your side.

Why Choose Next I.T. as Your Managed I.T. Service Provider?

At Next I.T., we are committed to providing high-quality solutions that help our customers grow their business and meet their goals. Enhancing your security and business productivity is our #1 priority. Our full-service management services are cost-effective and tailor-made to meet your business needs and goals.

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Leverage Technology

Upgrade your technology and reap the benefits of an innovative network.

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Increase Productivity

Latest technology and communication to increase efficiency.

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Ensure your sensitive data is protected with full-service cybersecurity efforts.

Where You Can Find Us


5340 Holiday Terrace, Suite 10
Kalamazoo, MI 49009


423 West Norton Avenue
Muskegon MI 49444


3139 Logan Valley Road
Traverse City MI 49684

Get In Touch


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