Change Your I.T. Support From a ‘Cost Center’ to a ‘Productivity Center’
Need a virtual IT department to provide the tools, resources, and management of your network so you can focus on your business? Next I.T. is the top-rated managed I.T. service provider in Michigan. We can fully support your organization or act as an extension of your internal tech team. Our 360-managed IT services and VoIP solutions for small businesses can help cover every aspect of your technology investment.
Our Information Technology (I.T.) services company offers an array of managed I.T. services for businesses to keep you on track to meet your business goals. We help manage any technology-related issues and ensure your business has the tools and resources you need for your daily operations. Keep reading to learn more about how our I.T. Service Management (ITSM) can help.
Your Strategic I.T. Partner
Next I.T’s Professional Services and Support team works with our clients to help leverage their technology investment. We focus on the entire life cycle, from planning, purchasing, installing, supporting, and maintaining your network environment. As Western Michigan’s top-rated managed services provider, our solutions grow and expand along with your needs.
- IT Planning & Budgeting
- Vendor Management
- Asset & Warranty Tracking
- License & Subscription
Proactive Maintenance & 24/7 I.T. Support In Michigan
Next I.T. is a 360 I.T. managed services provider offering preventive technology solutions to improve and protect your daily operations relying on tech continuously. With our 24×7 IT Support predictive failure monitoring tool, we notify you of failing equipment and security threats before they cause permanent damage.
- Managed Backups
- Workstation & Server Optimization
- Firmware & Patch Update Management
- Scheduled Proactive Maintenance Visits
- Detailed & Updated Network Documentation
Advanced Security Tools
Big and small businesses must partner with a reliable I.T. services provider. If your daily operations rely heavily on technology, you must have the tools and resources to protect your business. We include all of these security tools in our managed IT services stack because a cyber invasion is not an option.
- Virtual SOC
- Anti-Spam & Anti-Virus
- Cisco Umbrella DNS web Filtering
- Disk Encryption
- Multi-Factor Authentication
- Monthly Security Assessments
- Dark Web Breach Assessments
- Mobile Device Management (MDM)
- Managed Phishing Campaigns
- End User Cyber Security Awareness Training
Network Administration and Support
We are a top-rated VoIP provider in Michigan and support everything from the desktop to the data center. Working with Next I.T. gives you access to our 5 service delivery teams for one flat monthly rate. As Western Michigan’s #1 managed service provider, we are available 24/7 to address any of your service requests. We strive to meet all your asset management needs.
- 24/7 Support (including holidays)
- Tier 1, Tier 2, & Tier 3 Engineers
- Desktops, Printers, & Peripherals
- Virtual & Physical Servers
- On-premise & Cloud email
- Firewalls, switches, & Wireless Access Points
- VPN & VLAN Optimization
- Phone Moves, Adds & Changes
Why Hire An I.T. Services Management Company?
Businesses can benefit from working with a managed service provider, especially when it comes to Information Technology (I.T.) Services. An I.T. Department is highly valuable, and requires tools, resources, and time. Working with an I.T. service provider means you can turn your attention and efforts to running your business while having peace of mind that your I.T. needs are covered.
- Focus your resources on digital transformation. With your day-to-day I.T. tasks covered by a service provider, your in-house team can focus on innovation and meeting your business goals.
- Save time and money. Avoid going through the recruitment and hiring process that comes with full-time I.T. employees. With I.T. services management, you pay only for the services you need. Next I.T. handles your I.T. projects and tasks.
- 24/7 IT support. Your service provider is not tied up to your employees’ schedules. At Next I.T., our problem management service offering includes availability 24/7 to handle all your I.T. support needs. We work during and after your in-house employees’ shifts.
- Work with full-service expert consultants. By partnering with Next I.T., you have access to reliable, knowledgeable, and experienced I.T. professionals. We have expertise in all aspects of I.T. Whether it’s incident management, cloud services, or network security, we can handle it.
- Stay on top of the competition. At Next I.T, we are passionate about the Information Technology industry. We stay on top of the latest technology and industry trends to ensure your business does too. Enhance your processes and services without having to pay to upgrade your system or train your staff.
Why Choose Next I.T.?
Next I.T. has been providing high-quality I.T. services to big and small businesses in Western Michigan for over 20 years. We have a team of knowledgeable and experienced I.T. consultants who stay on top of the latest trends to ensure we provide the most advanced service possible.
We focus on technology solutions that make business sense for YOU. Our outsourced I.T. services are comprehensive in nature and adapt to our customer’s budget and needs. Our managed I.T. services for businesses include:
- Unlimited On-Site & Remote Support
- Dedicated Technical Alignment Manager
- Quarterly Business Technology Reviews
- I.T. Budgeting and Strategy
- Asset Lifecycle & Warranty Management
- Pro-Active Server & Infrastructure Management
- Vendor Management
- Licensing Management
Leverage Technology, Increase Productivity and Reduce Risks with Next I.T
Work with a renowned and reliable managed service provider in Western Michigan. Next I.T. looks to enhance your technology ecosystem to meet your business goals and needs. We also provide your team with the ITSM tools and resources it needs to enhance processes and improve productivity. Additionally, our I.T. consultants help you mitigate risks and protect your business assets.
Get in touch with us today for high-quality and comprehensive IT service management.