Challenge

Before this medical services practice started working with Next I.T., they struggled with their technology.

  • Undependable WAN limited sharing patient records between two offices
  • Old servers and workstations crashed every day so they couldn’t book procedures
  • ‘Free’ POP email was not HIPAA compliant

Solution

  • Replaced their legacy equipment
  • Became their ‘virtual I.T. department’
  • Added Managed Backups
  • Proactive technology advice

Outcome

  • Back office staff is more efficient
  • The radiologists are spending more time reviewing X-Rays
  • Patient records are turned around quicker to the hospital surgeons

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Where You Can Find Us

KALAMAZOO

5340 Holiday Terrace, Suite 10
Kalamazoo, MI 49009
269-659-3947

MUSKEGON

423 West Norton Avenue
Muskegon MI 49444
231-739-6398

TRAVERSE CITY

3139 Logan Valley Road
Traverse City MI 49684
231-739-6398

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CASE STUDY

Check out our Cisco Partnered case study featuring KDP Retirement Plan Services and their struggle with working from home with an obsolete phone system. Fill out the form below to download.