Challenge

An employee benefits group called Next I.T. with a laundry list of frustrations and needed someone they could trust to help increase their productivity and efficiency.

Solution

  • Eliminated the obvious pains that were affecting the firm’s daily effectiveness
  • Laid out a sustainable, long-term strategy needed to keep up with their business goals

Outcome

  • Customer satisfaction has improved as their clients receive quicker response and better call clarity
  • Staff is now taking on new projects without having to hire as many new employees
  • User cyber awareness training recently helped prevent a potentially bad infection on their network

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CASE STUDY

Check out our Cisco Partnered case study featuring KDP Retirement Plan Services and their struggle with working from home with an obsolete phone system. Fill out the form below to download.